Customer information

Returns & Refunds Policy

Returns, refunds, damaged goods and non-returnable item rules for LARK Fencing customers.

Version Client supplied 1.0Effective 17 September 2026Updated 21 September 2026

Returns Policy

If you wish to return an item, contact LARK Fencing with your order details.

Change of Mind Returns

We accept eligible unused and uninstalled returns within 14 days of receiving your order, provided the goods are in original packaging and resalable condition.

Non-Returnable Items

Custom-made, cut-to-size, special order, clearance, installed, altered or used products cannot be returned unless faulty.

Damaged or Incorrect Goods

Please notify us within 48 hours of delivery if goods arrive damaged or incorrect.